Privacy Policy
Effective Date: 2025-07-01
1. Introduction
Welcome to WERP INTERNATIONAL PTY LTD (ABN 85-650-485-297), trading as Sydney Wheel Repair Specialists and THE WERP ("we," "us," "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, www.sydneywheelrepair.com.au, or interact with our services.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website or services.
2. Scope of This Policy
This Privacy Policy applies to all users of our website, regardless of their location. As an Australian-based business, we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). For users in the European Union, we also adhere to the General Data Protection Regulation (GDPR).
3. Information We Collect
We may collect the following types of information:
a. Personal Information
· Name
· Email address
· Phone number
· Mailing address
· Payment information (e.g., credit card details)
· Account credentials (e.g., username and password)
b. Non-Personal Information
· IP address
· Browser type and version
· Device information (e.g., operating system, device type)
· Website usage data (e.g., pages visited, time spent on the site)
· Cookies and tracking technologies (see Section 6 for details)
c. Sensitive Information
We do not intentionally collect sensitive information (e.g., racial or ethnic origin, political opinions, religious beliefs, health data) unless you voluntarily provide it and consent to its use.
4. How We Use Your Information
We use your information for the following purposes:
· To provide and improve our services
· To process transactions and fulfil orders
· To communicate with you (e.g., respond to enquiries, send updates)
· To personalise your experience on our website
· To analyse website usage and improve our content and functionality
· To comply with legal obligations and protect our rights
5. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
· With service providers who assist us in operating our website and providing our services (e.g., payment processors, hosting providers)
· With law enforcement or government authorities if required by law or to protect our legal rights
· With your consent or at your direction
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyse website traffic, remember your preferences, and improve functionality.
You can manage or disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
7. International Data Transfers
As a globally accessible website, your information may be transferred to and processed in countries outside of Australia, including countries that may have different data protection laws. We take steps to ensure that your information is protected in accordance with this Privacy Policy and applicable laws.
For users in the European Union, we comply with the GDPR requirements for international data transfers.
8. Data Security
We implement reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
· Access: Request a copy of the information we hold about you.
· Correction: Request that we correct inaccurate or incomplete information.
· Deletion: Request that we delete your information, subject to legal obligations.
· Restriction: Request that we restrict the processing of your information.
· Objection: Object to the processing of your information for certain purposes.
· Data Portability: Request a copy of your information in a structured, machine-readable format.
To exercise these rights, please contact us at **admin@thewerp.com.au**. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
10. Retention of Information
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
WERP INTERNATIONAL PTY LTD (ABN 85-650-485-297)
Trading as Sydney Wheel Repair Specialists and THE WERP
Address: 244 New Line Road, Dural, NSW, 2158
Email: admin@thewerp.com.au
Phone: 0499 302 903